Privacy Policy

Asia Digital Exchange – Privacy Policy

Your Privacy, Our Commitment

Asia Digital Exchange comprising Asia Digital Exchange Holdings Pte. Ltd., Asia Digital Exchange Pte. Ltd., Asia Digital Derivatives Pte. Ltd. and Asia Digital Asset Exchange Pte. Ltd. (“We” or “us” or “our” or “AsiaNext”) is committed to protecting the personal data provided by the person whom the policy applies to (“you”, “your”, or “yours”). The policy outlines what and how we collect, store, use, disclose and manage your personal data.

Personal Data We Collect

We define “Personal Data” as data that can identify a natural person such as the personal particulars (e.g., name, NRIC, passport or other identification number, telephone numbers, residential address, email address, date of birth, education details), specimen signature(s), images and biometrics such as thumbprints, voice recordings of you, employment details, trading information, and any other information relating to individuals which you have provided to us.

How We Collect and Store Your Personal Data

We collect the data from you when you interact with us provide information about you by inter alia submission of forms or provision of information on our website, face-to-face interaction, and/or correspondences with us. This includes when you visit our website or use our products and services, as well as periodically requests from us for additional information to continue to serve you better.

We have safeguards in place to protect the personal data stored with us, in physical or electronic form on our systems, our service providers’ systems (including third party cloud providers) in compliance with the laws of Singapore.

Access and Correction

You may request access to the data we store about you subject to a fee at our discretion. You may contact us to correct and update your data, as well as withdrawing your consent to any use of your data, however depending on the nature and scope of the consent withdrawal request, we may not be able to continue providing our products or services to you.

Notwithstanding such requests, we are obliged to continue retaining your personal data in accordance with applicable laws and regulations.

Data Usage

We use your data for the following purposes:

  1. provision of our products and services to you;
  2. marketing of our products or services to you with your consent;
  3. improve our products, services and marketing, and responding to your feedback;
  4. communicating with you updates on changes to products and services;
  5. assessing and processing applications, instructions or requests from you or our customers, including any application for you to be a member or an issuer;
  6. verifying your identity for the purposes of providing products or services;
  7. comply with all applicable laws, regulations, requests from any local or foreign authorities, including regulatory, governmental, tax and law enforcement authorities or other authorities, as well as our internal policies.

For marketing purposes, you may set your preferences by either in your account setting or contacting us at any time. 

Personal Data We Disclose and Share

In order to carry out the purposes set out above, we may from time to time, share your data to the following:

  1. our personnel;
  2. other companies, and third parties i.e., services providers, who help us to provide services to you;
  3. parties you give consent to;
  4. local or overseas law enforcement agencies, industry bodies, regulators or authorities.

When disclosing or sharing of your data, local or overseas, we shall do so in compliance with all applicable laws on data protection and privacy laws, such as the Personal Data Protection Act (PDPA) in Singapore or overseas such as General Data Protection Regulation (GDPR) in Europe. 

Cookies and Related Technologies

We use cookies, which is a small data file sent to your computer or mobile device to store and track information about you e.g., frequency, time stamp of usage, usage details, and internet protocol (IP) address, when you visit a website or use an app. It does not read data off your device.

Most web browsers automatically accept cookies, but you can choose to accept or decline cookies. However, by declining, this may limit certain features and functions in your use of our website.

Third Party Websites

Our website may contain links to third party websites which are subjected to their privacy policies. For avoidance of any doubt, you should read their privacy policies when you are visiting their websites.

Personal Data Retention

Your personal data is retained as long as the purpose for which it was collected remains until it is no longer necessary for any other legal or business purposes.

Updates to Privacy Policy

We may from time to time, revise the policy to ensure it remains consistent to how we use your personal data or the laws and regulations applicable to us. The policy shall be made available on our website.

Contact Us

To contact us on any aspect of this policy or your personal data, or to provide any feedback that you may have, please email our data protection officer at